Episode 1

Episode number: 1

Overview: Airport staff at Luton face a mutiny when a flight to Nice is rescheduled, and a woman loses her temper after mislaying her bag in Liverpool.

Episode 2

Episode number: 2

Overview: Jane considers changing jobs to run dispatch out on the tarmac. And a woman with a severe fear of flying goes on an extreme journey to try and conquer the great.

Episode 3

Episode number: 3

Overview: Two Ivory Coast fishermen become stranded, angry passengers try to storm passport control, and Rugby legend Tony Underwood embarks on a new career.

Episode 4

Episode number: 4

Overview: Ethan refuses to check in a passenger, and a family's flight to Majorca is cancelled due to an overloaded plane.

Episode 5

Episode number: 5

Episode 6

Episode number: 6

Overview: An angry passenger demands a refund after late public transport causes him to miss his flight, and comic performer Kit Hesketh-Harvey composes a song about easyJet

Episode 7

Episode number: 7

Overview: A man loses his temper when he is not allowed to pay for a ticket with a French cheque, and easyJet staff begin to run their check-in desks at Geneva.

Episode 8

Episode number: 8

Overview: The new recruits begin their training course, former Coronation Street star Beverley Callard returns home to Marbella and Stelios Haji-Ioannou floats easyJet on the stock market.

Episode 9

Episode number: 9

Overview: A snowboarder regrets not purchasing holiday insurance and staff are serenaded by 1980s rock band Marillion.

Episode 10

Episode number: 10

Overview: Fog descends on Luton Airport, ensuring new boy Leo Jones has his hands full dealing with the disruption. Captain Mike Jameson struggles to play a quiet round of golf thanks to the intervention of an unlikely person, and Liverpool-based Leanne Chung has disappointing news for a Dublin-bound traveller.

Episode 11

Episode number: 11

Overview: A 14-year-old boy tries to check in without a passport, and Leo Jones goes for an early promotion.

Episode 12

Episode number: 12

Overview: Confusion over check-in times causes problems in Luton, while a lost passport holds up a plane's departure.